Privacy Policy

The importance of Data Privacy Laws
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Data privacy laws protect individuals from being tracked online without their knowledge. They also prevent companies from sharing sensitive information about an individual without permission.
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The European Union introduced GDPR in 2016 as a response to growing concerns about the misuse of personal data. It requires organisations to comply with strict rules regarding collecting, using, and storing personal data.

At Rejuvenate Face, we take confidentiality and security extremely seriously. You can be assured that all sensitive material, including photographs, is kept securely. As an accredited doctor-led aesthetic clinic, we are GDPR compliant and use one of the highest encrypted email systems on the web (ProtonMail). We never share or feel the need to publish photographs or share your personal or sensitive data. We are also registered with the Information Commissioners Office.

Privacy Policy
 
What type of information do we collect?

​We receive, collect and store any information you enter on our website or provide us with any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet, login, e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications), payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

​When you conduct a transaction on our website, as part of the process, we collect the personal information you give us, such as your name, address and email address. Your data will be used for the specific reasons stated above only.

Why do we collect personal information?

​We collect such Non-personal and Personal Information for the following purposes:

​​To provide and operate the Services;

To provide our Users with ongoing customer assistance and technical support;

To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

To create aggregated statistical data and other aggregated and inferred Non-personal Information, which our business partners or we may use to provide and improve our respective services; 

To comply with any applicable laws and regulations.

​How do we store, use, share and disclose your personal information?

​Our company is hosted on the Wix.com platform. Wix.com provides our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall. 

​All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with you?

​We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. We may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

​A cookie is a file stored in a user's web browser with small pieces of data that store information like user settings and preferences, such as the frequency someone visits a specific website and other analytics specs.

​To get information about cookies, see our Cookie Policy.

To opt-out of being tracked by Google Analytics across all websites, visit this link:

http://tools.google.com/dlpage/gaoptout

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. Suppose we make material changes to this policy. In that case, we will notify you here that it has been updated so that you know what information we collect, how we use it, and under what circumstances we use and disclose it.

How can you withdraw your consent for the collection of your information?

If you don’t want us to process your data anymore, don't hesitate to contact us at info@rejuvenateface.co.uk or send us a written letter to: 2 Lea Close, Brede, Rye, TN316FW.