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Returns Policy

We hope that you’re happy with your recent purchase. However, sometimes we know you may need to return an item to us.

 Returns Policy

Products are not supplied on a sale or return basis.

If you’re unhappy with your purchase, our returns policy will apply.

Products must be returned to us within 30 days of their delivery to you.

The products must be returned in their original condition, including the unused outer packaging, in perfect saleable condition.

We require you to inform us of your wish to return a product.

If you are returning your item because you have changed your mind or the item is unsuitable, you will be required to return the product at your own cost to us.

You are responsible for ensuring that the product arrives safely to us, so we strongly recommend that you return the product by recorded post.

We will not be responsible for any loss or damage to products whilst being returned to us.

We can arrange collection from you, but the costs will be deducted from any refund due. Delivery charges paid by you are non-refundable. Products given free as part of an offer cannot be exchanged or refunded unless the complete transaction is returned.

We will refund you on the same credit or debit card you initially used to pay for the products.

Processing a refund can take up to 21 days from receipt of the returned products.

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