COVID-19
Several steps have been taken to protect you as a patient and deliver appropriate timed and safe treatments.
Here are some of the changes we have introduced to protect you and minimise the spread of COVID-19:
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We will contact you before your appointment to ask some questions.
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This will take up to 15 minutes and includes a medical and COVID-19 screening questionnaire.
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You will be asked specific questions related to symptoms of COVID-19 when you arrive.
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Please arrive at the appointed time so that the clinic is ready for you.
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Please attend unaccompanied.
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Upon arrival, we will take your temperature. If it is 37.3°C or above, we will reschedule your appointment.
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Please wash your hands with soap and water before coming to your appointment.
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Remove all make-up before you attend. This is necessary to reduce the time spent in the clinic.
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You will be asked to clean your hands with alcohol gel for at least 20 seconds before entering the clinic.
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We will take you straight into the treatment room.
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The staff will be wearing face masks during your treatment.
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We will be asking you to keep conversations during your treatment to a minimum.
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The toilet will be shut so we would be grateful if you could visit your own before attending.
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We are operating a no-cash policy, so could you please bring a payment card with you.
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In line with government guidance, we will be asking you to wear a face mask when you attend.